Terms Of Service
The following policies govern the way purchases of Video Graphics Edge products are handled. Please read these policies carefully before entering into a purchase.
In using this website (https://videographicsedge.com) or when checking out via our shop (https://videographicsedge.myshopify.com) you agree to the terms listed below.
Digital Downloadable Graphics & Training Materials
30 Day Money Back Guarantee
Our 30 Day Money Back Guarantee applies to all downloadable digital media products and graphics purchased from Video Graphics Edge .
All of our graphics and digtial products are guaranteed to be as advertised on our website(s); i.e. function as advertised, be the right file type etc., or we will give you your money back. If there is any problem with the digital product(s) you ordered please contact us at email@example.com to report the issue and request a full refund. You must do so within 30 days of the time you purchase the product to receive a refund for your order.
In the unlikely event that one of our products does not function properly, or does not match the description used to describe the product on our site(s), we will resolve the problem as quickly as possible. We are happy to deliver the updated/fixed product for you as soon as it becomes available, should you choose to receive the fixed product rather than a refund.
If you choose to receive a refund your license will be NULL & VOID, and you will no longer have usage rights to use the graphics.
We do not otherwise issue refunds on digital media, unless the same end user licenses the same image number twice. In which case the lesser price, or equal if it is a duplicate price, will be refunded.
This no-refund rule is standard practice in this industry, since full recovery of digital products is not possible. Be sure to read the license agreement and ask any questions prior to purchasing.
If you have any questions about our digital products, or your order, contact us at firstname.lastname@example.org.